Dear valued customers
First of all, allow me to thank you for being such a loyal and consistent customer to YNNY Yukie Natori New York over the years. Your satisfaction is very important to us, and we hope we have been successful in providing you with excellent customer service and products.
I never like having to write these letters, but it’s unfortunately sometimes necessary. Due to an increase in product price and import cost, we are going to be raising our prices on our services. It will take effect beginning October 1st.
The price increase will be minimal, and is something we must do in order to continue to provide you with the quality you’ve come to expect. If you have any questions or concerns please don’t hesitate to contact me immediately.
Please understand our new policy below.
・Salon understands that sometimes schedule changed and therefore requests at least 24 hours notice when canceling or rescheduling your appointment.
・A credit card is required to hold your appointment.
・Appointments canceled within same day or for which clients are a “No-Show” for will incur a charge of 100% of the service amount.
・Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame.
・If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 100% of the service scheduled
・Please give a gratuity to the technician in cash. 15% or more is recommended.